Refund Policy

If you are unsatisfied with any Crazy Otto Music CD or CD sets, we will gladly refund the purchase price (plus applicable taxes). Shipping and handling charges will not be refunded. To receive a refund, the CD or CDs must be returned unopened (still in their plastic wrap) and in good condition to:

Bryan Eagle
Crazy Otto Music
2250 Court Ave.
Memphis, TN 38104

All returns must be made within 30 days of purchase.

Unfortunately, we cannot refund purchases of Crazy Otto Music merchandise purchased through Cafe Press. Cafe Press provides a 30-day money back guarantee. Please contact Cafe Press directly for their returns policy which can be found at http://www.cafepress.com/cp/info/help/shipping.aspx#5

If you purchased Crazy Otto CDs from another online retailer such Amazon, CD Baby, CD Street, or catalogs such as Jazz by Mail, please contact them directly for refunds or exchanges.

Replacement Policy

Any CD or CD sets that are damaged in shipping or that are defective will be replaced free of charge. To receive a replacement the CD or CDs, they must be returned within 30 days to:

Bryan Eagle
Crazy Otto Music
2250 Court Ave.
Memphis, TN 38104

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